Services
As a performance based company, NAL never charges a fee. We provide state of the art service, backed by state of the art supply chain technology; which in turn is backed by the most dedicated staff in the industry.
NAL is a true resource to our customers. Organizations like yours require sophisticated technology to support its manufacturing/distribution operations. Sourcing changes require logistics expertise and modeling, as the cost of transportation can make the difference in both total cost as well as time to arrival.
If your company's wish is to adopt a "Lean" program, NAL not only has the planning technology to cost the project, but also has the management skill to execute. As a NAL customer, you will never pay for this consulting expertise. That is the difference in outsource vs. a resource logistic company.
Our "One Call" philosophy enables you to schedule 100% of your shipments---regardless of mode. Our dedicated Customer Service Managers are available 24 x 7 and provide relentless/close in service that is necessary in these competitive times. For each customer, our goal is to meet their needs, solve their problems and recognize new opportunities for them.
Customer Service
NAL owns no voice mail... when you call us we answer 100% of the time!!!
Large firms rely on size and wealth to create competitive advantage and cannot provide successful solutions. In today's highly competitive global marketplace there is growing pressure on organizations to seek new ways to create and deliver value to customers. Market maturity combined with new sources of global competition has led to commoditization of many products. This placed additional burden on price, and the concept of "supply chain management" became increasingly important. Cost reduction and service enhancement can be achieved through better logistics and supply chain management. Better management of the supply chain means customers are served more effectively and the cost of the service is reduced. In many industries, logistics costs represent such a high percentage of the total cost that it is possible to produce major cost reductions by reengineering the logistics process.
NAL meets these challenges and provides the highest level of services within each mode and continually improves the savings that we guarantee.
Our Performance Based Logistics Management Programs provide our customers increased efficiency and productivity while contributing significantly to their bottom line via reduced per unit delivered costs. A successful logistics management plan not only delivers efficiency and cost savings to our customer, but it must deliver a value advantage to the end user. Our operating strategy simply is to provide superior value to our customer.